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Jan 16, 202538mEpisode 69

How do you turn a service business into a sellable asset?

The short answer

Likeable Media founder Carrie Kerpen shares the playbook she used to engineer an eight-figure exit, turning her agency into a sellable asset years before the transaction. She details her “RED” revenue framework (Recurring, Expected, Diversified) and the strategic decision to sell at peak market in 2021, a process that went from advisor engagement to close in just four months.

Market Context

What 2026 exits actually pay for SaaS

Miro had $600M ARR and 250,000 enterprise customers. They sold for $1.79B — roughly 3x revenue. Their 2021 investors took a 90% haircut on their mark. This is the current market clearing price for quality horizontal SaaS. If you are building toward an exit, you need to know which multiple category your business belongs in — before your board does that math for you.

Highlights

  • Closed an 8-figure exit in 4 months, from advisor engagement in Dec 2020 to close on April 1, 2021.
  • Received 5 Letters of Intent (LOIs) in January 2021 after preparing the agency to be a sellable asset for 7 years.
  • Used the 'RED' framework (Recurring, Expected, Diversified) to build predictable revenue streams attractive to buyers.
  • Walked from an all-cash LOI that fell apart in diligence, then re-engaged with a better-fit tech-focused buyer.
  • Female-founded companies capture just 0.8% of total M&A value, a statistic Carrie Kerpen calls the 'exit gap'.

The full breakdown

Carrie Kerpen, founder of pioneering social media agency Likeable Media, intentionally structured her business for an exit years before selling for an eight-figure sum. Inspired by John Warrillow's *Built to Sell*, she shifted her focus in 2013 from pure growth to creating a sellable asset. This meant prioritizing profitability, diversifying revenue, and building systems that made the business less reliant on her as the founder. This strategic foresight was crucial for navigating the agency's evolution and ultimately positioning it for a successful acquisition. To prepare the business, Kerpen developed a revenue framework she calls “RED”: Recurring, Expected, and Diversified. This guided her to build predictable, defensible revenue streams that were attractive to buyers. “I knew that agencies were valued on a multiple of EBITDA, so profitability was no question,” Kerpen explains. Beyond financials, she focused on packaging the company's “secret sauce” and extracting herself from daily operations to prove the business could thrive under new ownership. This preparation ensured Likeable Media was always ready to sell, allowing her to time the market effectively. The decision to sell in 2021 wasn't just about the hot M&A market. Kerpen identified three key factors: 1) She had enough energy to contribute during a multi-year earn-out without being “dead inside.” 2) She recognized that technology was becoming critical for social media agencies and wanted to align with a tech-savvy acquirer. 3) After multiple reinventions, she was ready to de-risk and didn't want to “do it alone again.” Her goal was a minimum eight-figure outcome to secure her family's future and fund her next chapter. The sale process was remarkably fast. After engaging an M&A advisor in December 2020, Kerpen received five Letters of Intent (LOIs) by January 2021. After a false start with an all-cash offer that fell through in diligence, she re-engaged with the tech-focused buyer, 10 Pearls. The deal closed on April 1, 2021, just four months after starting the process. Kerpen stresses the importance of a rock-solid LOI and having advisors who aren't solely incentivized by the close. Post-exit, Kerpen focuses on closing the “exit gap,” citing a statistic that female-founded companies capture just 0.8% of total M&A value. She attributes this to women often starting “lifestyle businesses” where an exit isn't the primary goal. Her core advice for founders is to shift their mindset at the deal table from hoping for a sale to a position of strength: “They would be lucky to buy me.” This understanding of value, she argues, is critical to changing outcomes.

Who's on this episode

Carrie Kerpen
Carrie Kerpen
Founder · The Whisper Group

Carrie Kerpen is the founder of The Whisper Group, an advisory practice focused on exit readiness for women-owned businesses. She is the author of "The Whisper Way," a guide for female entrepreneurs on scaling and selling their companies. Previously, Carrie co-founded Likeable Media, one of the first social media agencies, in 2007. As CEO, she scaled the company to serve Fortune 500 clients before leading it through a successful eight-figure acquisition by the technology firm 10Pearls in 2021. Her work now centers on closing the "exit gap" for female founders.

Questions answered in this episode

References & resources

Hosted by

Jason Kirby
Jason Kirby
Host · Founder, Thunder.vc

Podcast host, angel investor, and serial entrepreneur with 4× exits ranging from small businesses to VC-backed tech companies. Jason has been personally involved in over $100M in transactions and now helps founders close their next transaction at Thunder.vc, from pre-seed rounds to $100M exits. He coaches founders through their next major transaction and gets the deal done by introducing them to the right people in his network.

Apply to work with Jason

Full transcript

Hi everyone, welcome back to Fundraising Demystified. Today we have Carrie Kerpen on the show with us. Welcome to the show, Carrie. Thank you so much, Jason. I'm excited to be here. I'm excited to have you come on and share your story. You are a successful exited founder that had the joy of selling the company for over eight figures and I want to hear your story, what was unique to you, and what the story was. But before we dive into the specifics, you know, just tell a little bit about uh what Likeable Media was and why you ended up selling the company. Yeah, so Likeable was one of the very first social media agencies. My husband and I launched it in 2007 when there were no social media agencies. So, as a result, we scaled pretty quickly. Like it was more like it wasn't figuring out the product market fit. It was like we opened our doors and then we're instantly inundated. And so that was it both exciting and scary. Neither of us had ever run an agency before. Um but we did and we scaled pretty quickly and there we were. In 2013, my husband wanted to launch a tech business and wanted to raise funds for that. And so we separated the two businesses. We incubated it through Likeable Media and then we spun it off as a separate company that my husband left to raise funds for and I stayed and ran Likeable Media. So, in 2013, things were quite different than they were in 20, you know, 2007. In 2007, uh nobody did social media. In 2013, everybody did social media. In 2007, we had no money because we were just starting out. In 2013, we had no money because we were so busy staffing to service all of the Fortune 500 clients that we won and had to lay payment terms, so it was really hard to get profitable. Um and also in 2013, 2007, Dave was the leader and face and founder and devoted a lot of his time to social media. In 2013, I was now the founder and was surrounded, the sole founder that was left, uh and was surrounded by founders who I saw in the space in digital media who were loud, extroverted, and male. I was none of those things. And so, in 2013, I set forth a plan to build a company that would eventually become a sellable asset. Focused on getting it profitable, growing steadily, being about more than just the founders, diversifying the revenue, and taking it forward in that way. I was really intentional about that, and then brought it through to exit in 2021. What what sparked that? Like, what gave you the motivation to think like that and the you know, kind of structure the business as an asset to sell? Well, I think there were a few things. I think first, you know, when we launched the tech company, we knew that we weren't going to make money from that for a while. We were going to put everything, our heart, our soul, fund raise into that, and we needed a source of income. So, becoming profitable was not uh it was table stakes. There was no question. But building it as a sellable asset, I was really inspired when I read John Warrillow's Built to Sell, uh which was the story of It was done as a parable. It was story of a founder uh who runs a PR agency and does it for like 30 years, and he's old. He's ready to retire. And he goes to his um pal, I guess, who's like an advisor. He's like, "Okay, I'm ready to exit." Guy's like, "You're worth nothing." "Why?" "Because it's built entirely on you. You have a million different things that you do. You have no predictable revenue stream. You know, it's kind of comes to you word of mouth, etc." Uh and so, he sets forth on this journey, and then they have this implementation guide. I was really lit up when I read that. And I thought, how could I take that and really build this company to one day be sellable? And I don't know that it it went exactly as I planned, but it certainly helped guide my thinking to the direction that I wanted to do. I think it's incredible to have that that spark because I think most founders, and I've talked to many that you know, that's just not even on the horizon for them as they, you know, grind day in day out, but there's a certain shift in functionality, systemization, and just profitability when I think founders make that choice that you made. And so, when it came to packaging it up, like what were the KPIs, what were the drivers that you thought were important, and how did you come up with finding out that those were important for your type of business? How did I find out they were important? I think came from my own learning of what made the business interesting and special. So, when I went into my next act, I launched an exit readiness advisory practice for women-owned businesses, and I put together what I think is important based off of what I discovered was important in my own exit process. So, for revenue, you know, I really wanted to make sure that I call I call it you you know, when when income is in the red, you're in trouble, but I actually think of it as red, recurring, expected, and diversified. So, can I forecast my revenue? Do clients repeat more than once or customers? And then finally, is my revenue diversified, meaning if one product suddenly becomes irrelevant, am I able to say, "Okay, I have enough spread out there that I can make it interesting." So, revenue was like the baseline. I knew that agencies were valued on a multiple EBITDA, so profitability was no question, and so building systems that made sure that I understood the pricing of my products and what the deliverables were were really important. Building a business that was bigger than myself was really important. I wanted to extract myself from the business. I never was one of those people that was totally like, "Excuse me, I just work on the business, I don't work in in I I always worked in the business a little bit, but I I had to be not the driving force of the business. I think that that was really, really important. And then the other thing that I think was a real differentiator for us that I encourage other founders to look at um is really what is it that is their secret sauce? What makes them different? And if you can package that and prove it so that it's not just marketing speak, that's another really important piece. I think people talk all the time about the income and the profit parts of what we talk about because that's the basis of where businesses are valued, and that's true. Um but I think that understanding sort of both your what makes you different and looking at how you prove that out was really key for us for success. And when did you decide that peak of market 2021 was the best time to sell? Like you you'd thought about selling and packaging out the business 7 years prior, you know, why was 2021 the year? Okay, there were a few factors. So first um I always encourage founders to sell um when they want to. Like be able to be able to pull a trigger the minute something happens. Like always be ready to sell. Um and that way that's how you can time the market if you do time the market. We can't always time the market, but if we're always ready and build a sellable asset, then we're in a much better position when the market changes. But I didn't really come to that decision just because of the market. The market was one factor, and it was good at that time. I don't think I realized how good it was in retrospect. Um but it was very good in 2021. The reasons we decided to pull the trigger. When I was running the company, I knew Listen, this was a business that was my husband Dave's idea. It was always his, and it lit me it like lit him up at the time. And then he moved on to other things. For me, this was not something that was like my life's work. And so I knew that it had a limited runway for me. But I also wanted to sell when I had enough energy that I could give to an acquirer at an earn-out. In other words, with a services business, I knew I was going to be contracted to work for them for a while, and I was prepared to do that. I just didn't want to be dead inside when I was doing it. I wanted to be valuable to the acquirer, and I didn't want to hate my life. I wanted to extract the earn-out. And you know, so many of these people when you're selling a business say, "Oh, forget about it. Only matter about what's the cash up front." But for services businesses, so often that's not the case. And so for me, I was like I I really want to make sure that I can to whatever extent I I am able to, I want to be able to give to an acquirer, set this business up for success, and stay. So that was first. The second was I felt that tech was going to be extremely important uh to social media as it evolved. And I wanted to align myself with somebody who knew more about that than I did. I I felt that like if even if I partnered, I had considered bringing somebody in or something. I knew that tech would be important, but I didn't want to invest in building a tech company. And And then the third piece was really just that social media required constant reinvention, constant. And I had done it time and time again and did it well. And I felt that even though I had enough in me to help an acquirer, I didn't want to do it alone again. I didn't want to take on that risk again of like, "Okay, I'm going to reinvent again, and it's going to be entirely on my shoes, and if it works, great, and if it doesn't, I'm screwed." And so I would I felt I was ready. The And the other piece was I knew our revenue and EBITDA were at a space where we would extract a minimum of eight figures, which was my start. Like I knew this wasn't the only business I'd ever run for the rest of my life. I knew I had life left in me. I would want to do other stuff. And And I knew that eight figures would afford me enough time to figure that out and enough security for my family that I didn't have to stress about it. Very well thought out. I would say a lot of founders are scrambling to get to the point of exit or have to sell, and I think you you you know, make it a sellable asset from day one and pick one that's right for you. Uh that's the way we look at it. So, there's something that you coin uh Crash Your Own Media in your business uh around the exit gap. Can you tell my audience about what the exit gap is? Okay, so I'll tell you about the exit gap, which is a really depressing stat, and then I will tell you why it's not as depressing as you think, okay? Um so, people get mad every when I talk about it. So, the exit gap. So, there are a variety of studies uh and data that shows that female founders working exclusively as female founders, in other words, they don't have a they don't have a male co-founder, just women. And if a female co- uh female founder or two female co-founders go to sell their business, they are capturing 0.8% of exit value. Meaning, for every dollar that is spent on M&A activity, women are capturing less than a penny. Now, that is a shocking stat and a scary stat. However, I want to put it in perspective for you. So, first you have to think about if you're looking at the total size of exits, you have to look at companies that are well-funded. And we know already that women are capturing far less in funding, right? The second thing is that women are starting businesses at twice the rate of population growth, okay? We are starting businesses. We're just not starting businesses that are funded. And And only not because uh we can't get funding and all this stuff because we're starting lifestyle businesses. We're starting businesses that allow us to stay home with our kids. We're starting businesses that allow us to build the lives that we want, that allow us to make it manageable. And so exit it's not even on our radar. Like we're like, "Okay, we we built this great interior design firm and we're running it until our kids are raised and then what do we do with it? I guess we'll close it or we'll give it to an employee." That's that's I believe where so much of the exit gap lies. And the reality is that lifestyle businesses, when built properly, can be life-changing assets. And so I want all women, whether we are thinking about building behemoths and raising funding and doing all of it or we are starting you know, a a cleaning business. I want everyone to think about that their time and effort that they put into their business should in fact have value at exit. And that's really how we change the exit gap. It's not like of course these big businesses that are getting huge amounts of funding are exiting for more. That's expected. But I believe we can exit en masse when we start just thinking about it a little bit differently. I think it's fascinating and I actually like that one year report and the exit gap and there's a quote in there that um there's a kind of women women's women owned business premium uh that all the women owner uh business owners that are women kind of get these perks because the women owned business is minority owned businesses. But when it actually comes to selling the business it's a net negative. Uh so I think you know just you know, talk about that point. I thought that was pretty interesting. Okay, this is cool. Like nobody really talks about this fascinating double bind and I appreciate you asking me about this. This is one of my favorite topics actually. So women owned businesses are encouraged are encouraged to become women owned business certified, right? And why? Because we have access then to government contracts or folks who focus on diversity of suppliers. Great. You're MWBE certified, minority and women business owner. Wonderful, and you get these contracts. Now, the problem is when you're acquired, you no longer will have that certification because most likely you are not acquired by another women owned business, although hopefully when my job is done you will be, but right now you're acquired by PE or you're acquired by a strategic that is not solely women owned. And so when they're acquiring you, they have to discount what they think you're getting because of that certification. And so the reality is that many of us get that certification. I know I did and didn't get a dollar from it. Unless you're working in government or doing something along those lines, generally it can help you, but you have to be very very focused on making it help you. In other words, there's a ton of paperwork and all this stuff. Most women just go through getting certified because you're told it's a good thing to do. Then you go and build your business and you can say I'm I'm women owned. Great, um but you're not getting business because of that and solely because of that. And yet you are punished in the end because of that. So what I recommend for that is that 2 years prior to thinking about selling, you actually don't renew the certification, which sucks. It sucks. You know, It's the reality of the double bind that we are in where you get this supposed benefit and there is a benefit if you I guess if you're going after like really government contracts. I know for me I went through all the paperwork to get it done and had no benefit from it. It's very frustrating. Now, that I thought was a fascinating point that you know, you just you wouldn't think about it. You think it's a kind of this, you know, wedge for women owned businesses to kind of get business, but then reality it's like a double-edged sword. You're likely having trouble raising money or selling your company. Personally, I've had four exits and I've raised over $145 million. If you want a free coaching session with me, just like, subscribe, and leave a comment down below. Let me know what you think of today's video for a chance to win a free coaching session with me. I'll select three winners every single month. You just have to like, subscribe, and leave a comment down below for a chance to win. Now, onto the video. Going back to female founders, what's some advice that you have for for owners that are thinking about selling or how do they even start the the thought process to think about an exit? And what's kind of that those steps that they should start considering? Well, it depends on how far out you are, but I I always recommend getting evaluations to know where you stand today. And we offer that at The Whisper Group as well. So, we want everyone to know where they stand. So, first, understand where you stand. And the second is to envision what you want your exit to be. You know, people don't like to think about that, and we often don't step outside of our day-to-day grind of our businesses to think about that. But like, what do you want the exit to be? Then, you want to look at the multiples and how your a business like yours is typically valued. Now, granted, you could have a strategic acquirer that throws that all out the window and says, "Yeah, you're worth 10 times what anyone else would value you at." But for the most part, it's a good gauge. And then, really working backwards. So, in other words, set for yourself, "I'm worth X today. I want to be worth Y. In order to be worth Y, my EBITDA has to be this based on this multiple, or my revenue has to be this depending on the industry." Um and then, how do I get there? And setting the steps in place. And then, also looking at the barometers of good health that go beyond just revenue and profit. Is that revenue strong, recurring, expected, and diversified? Do we have a clear differentiator in the market? Are we protected against threats? Do we have good systems and processes that make my business more transferable? Do I have a good team or is it reliable relying upon just me? Like look at some of those basics. And Whisper stands for the seven tenets that I see that really are those areas, which is understanding your why, why you want to sell for and why, your how, what the multiples are, and who the acquirers might be, identifying that path, your income, your secret sauce or differentiator, your profit, your executive team or your ecosystem if you're a solopreneur, and then finally your roar factor, which is how you're going to present in what is almost always a room full of men that is doing due diligence and picking apart every piece of your business. And so for me that those are the areas that I tell them to focus on, but primarily it's it's really setting the goal that you want to sell for and then working backwards to execute against that goal. What are some of the mistakes that you see, whether you know, maybe it's founders you worked with and you see them kind of fall apart in this process or you know, founders that you've run across that, you know, struggle with these steps? Well, the some of the mistakes I see at exit, I can tell you, and then when building. I think when building the the most obvious one is not really sticking to a strategic plan and having a a path and, you know, really saying, "Okay, I'm accomplishing this this quarter. I'm accomplishing this this year." And just sort of like flying by the seat of your pants. I I grew a business flying by the seat of my pants for much of it and was successful. It's not that it can't be done. It's just really if you don't work towards that exit, you run the very real risk that you will have to sell when you're not ready. And I I just think like preparing with a plan is really important. Um in terms of exit and female founders, the biggest mistake I see is most of us didn't go to business school and say, "Okay, we're going to start this business because we really love business." We Most people have something that they love or an idea or something and they go to make it happen. And when you get to exit, there are all kinds of terms that you don't understand, especially if you didn't fundraise, because they're completely new to you. Understanding like how someone negotiates against working capital, for instance, or on any kind of like non-compete terms, or like all of that stuff. And a lot of founders that I work with um have a fear of looking dumb and having no one to go to when they're trying to understand some of the things that especially more complicated deals, like they just sort of brush over things they don't understand. And I think that's that's the um the real tragedy of how some of these deals go wrong is they don't pay attention to some of those details that can make or break an acquisition. Well, I I I deal with that all the time, too. Just founders that, you know, this is the one transaction of their life and to not have advisors or banker or investors that they can come to and have these conversations with can be a huge disadvantage and Yeah, it's not every private equity fund or acquirer is malicious or you have some evil intent by any means, but if they see the opportunity to you know, kind of just come in with standard terms and you know, take a company off the table very quickly uh to which maybe there's some seller remorse because they didn't realize all the you know, things they've levers they had the ability to pull that they didn't pull because they didn't have the knowledge or expertise uh in their camp. So, I think it's super important to have you know that advisory support throughout the process. And advisors who aren't just incentivized upon your deal. You know what I mean? Like the the thing about the M&A advisors and the I banks and like all these people is like they're incentivized for you to close. They they want your deal to close. And so, you do too, but you also don't want to get screwed. And so, I think having advisors that are both really good deal team, but also people that you can go to to be like, "Does this deal right?" Like what do you think? I think it's really really important. That's why like networks are so important and people you trust who've been through these things before I think are really um just essential. Yeah, it's important to have and to have them in your camp ideally before you're in the transaction stage. So, they kind of know who you were, what the business was, with context going into the future down the road, but Yeah. Yeah, speaking of M&A, you had the fortunate uh option to sell peak of market. Yeah. What's your take on the the current state of the M&A market right now? I think it's going to pick up. So, we had it So, it was So, there was like um the wild wild west of 2021 that was peak. Every money is flowing. There's all this money injected into the economy. Borrowing is low. Yay! Um okay, and then it comes to a screeching halt. And then all of a sudden your multiples are going down and the multiple is the one thing that you cannot control, right? You can control the factors within your business, but the market conditions you can't control. So, the idea is you build a sellable enough business that it's profitable enough that you don't really give a and can wait it out. But if you can't wait it out and you have to sell during these conditions, they're not ones that you can control. And so, I I think the M&A market is going to pick up quite a bit. Um especially as rates come down and people you know, people I I think people have been waiting to see if the recession is going to hit. They've been waiting and waiting and waiting and waiting and eventually they get tired of that. And then there you go. I mean, as some of it depends on what happens um with the tariffs and stuff. I think that will impact too, but I think in general you're going to see it go up. I'm optimistic. If you ask me if I was optimistic for 2025, I would say yes. I I'm very much in the same camp of more optimism for his M&A, but I guess Yep. you What kind of trends do you think you would see in the M&A market, whether it be sectors or kind of multiple shifts or anything like that? What do you What do you see on the horizon? I think multiples are going to slowly shift. They're going to move you know, in a more positive direction as competition for uh activity increases. I mean, I think you'll see a lot more buyers be acquisitive. If you're talking about the agency space, which I know really well, you can see that this recent uh merger, although you won't you'll be out Jan or Feb. Okay, so the relatively recent merger today where we're recording just the announcement of um Omnicom and IPG merging, you're going to see then a lot of independents needing to be acquisitive to help go up against that now what is going to be the largest marketing communications company in the world. And so, what will what to use that as an example, I think what will happen is you will see more uh consolidation and mergers of these larger companies, which will in turn create a need for independents and smaller businesses to join forces to be able to compete. And I think you're going to see a lot more acquisitive activity both from um PE, but also from independent companies as well, like pulling their stuff together. As borrowing rates come down, they'll borrow more, they'll acquire more. I think you're going to see a lot of really interesting stuff, and you're also going to see the other thing is I think you might have um it'll be a really really good market for buyers. You're going to see a lot of sellers that don't know what to do as AI comes into play. So, you're going to see a lot of people putting their their businesses up um which in turn will make things more acquisitive, but might drive down price a little bit, too. So, those are those are some of my predictions. Yeah, and and beauty's in the eye of the beholder at the end of the day when it comes to these businesses of like what can you make of it? And I think there's I've seen huge shift in terms of AI companies buying legacy businesses and applying AI. Uh and I think growth through acquisition is going to explode in the coming years. So, some of the the year your framework of red uh I think is very applicable, but also just you know, do you have attractive customers? You might not have the future business model anymore, but you might have them as customers to transfer you know, to a new business model or new product. And I think that's a huge, you know, growth opportunity especially for agencies and things of that sort that have the customers that don't maybe have the It's such a great point. It's such a great point. Actually, when I think about it, um a large portion also of my acquisition dealt with the fact that I had really good clients, and I think that's you know, clients who'd been there a long time and clients who were name brands. You know, they wanted those logos to be able to say okay, we work with these guys. And and I think that that um that's correct. So, you had take the the legacy client relationships and transfer them over to one of these newer businesses that can do things bigger, better, and faster because of technology. Yeah, I think that's a you know, a huge opportunity for companies that have built great customer list um to be very acquirable. Um so, I want to go back to to Likeable Media. You know, we kind of talked about your timing and everything, but you didn't tell us about the process. You know, what was your Yeah, what was your sales process? I did an annual retreat with my husband. We do that every year, and we go through like our finances and our lives and our We actually just came back this weekend from this year. And it was right around the same time in 2020 that we went and went through is it time. And Dave said to me, "I have this M&A advisor that I really love, and she's a woman, and you're going to love her, and I want you to meet her." And so we did a Zoom, and I felt very connected to her. Felt that she had a good idea and understanding of my business. And when when I was selecting an advisor, and I I did speak to others, I looked for somebody who had experience in my field. She understood the agency space. Um I looked for somebody who I connected with because it's a very I was very fearful in the process, and it's a very intense process. Obviously, like you said, you know, this could be the one transaction of your life. You got to make it count. Um and then I looked at the financial fees associated and weighed them against each other. And using those those three metrics and connecting with her, I felt that she was the right fit. And she certainly was. And we put together the SIM. Uh and she went out to market using people that I knew and had approached us through the years, but also her own thoughts around acquirers and understanding of my desire to get into tech. Uh and we came back with quite a few. We ended up getting five LOIs. Again, this was 2021, but we had a really strong agency business at that point. It was Our clients had been clients for years. They were healthy. They were profitable. They were recurring. I mean, it was like everything you could want. We had a New York City studio. It was a great business. And um and so we got a bunch of LOIs. I actually got one that was all cash up front, which I signed first. And it was all cash up front. It was a independent agency that had a woman that was doing like this offshoot where they were going to make a collective of other agencies, almost like mini PE. And what did you ask? Um, but I very quickly learned if something feels too good to be true, it is too good to be true. I got to do diligence and the lawyers were like, "How long are your contracts?" I was like, "A year." And they were like, "Okay, bye. We can't acquire. You know, we're not going to be able to do all cash up front." And uh that was pretty that was pretty uh fun false start. But I ended up going back to one of the other LOIs uh that was in tech and that was 10 Pearls and I went to the founder and said, "You know, I think uh we are actually a good fit if you're still open." And he was gracious enough to still be open and um didn't have sour grapes after I said I couldn't. I When I rejected him, I I said, "You know, I would really love to go with you, but I got this all cash up front offer and you're an entrepreneur and I know that you would do the same." And he said, "You're right." And so, I went back. We worked on the finances of the deal and it was a long It's about most of it It was about three months of negotiations and due diligence. So, a lot of the negotiation happens before the sign letter of intent, which is really important. Like making sure you get everything in there you want so that the deal doesn't fall apart later. If the LOI is locked is really like rock solid, you have a much higher chance of close. Um then we went into due diligence. There were um some hairy points of negotiation, I think, during that. Like random things, like things we had trademarks or or naming rights. We had some complications because um Dave's books were named Likable Social Media and I was selling them the trademark to Likable. There was some sticky stuff with that in due diligence that happened. Um but at the end of the day they were great and we were amenable and we came to um a final agreement. I think we signed with the advisor in December and we closed on uh December 2020 and we closed uh April 1st. So it was very fast. That is a very fast process. It looked fast. That was lightning fast. So I think that's why you should do it. to us, guys. It was very fast. That was So you you got like deal done done, not LOI. Like you went through a bad LOI. The deal closed April 1st. But again, Jason, the market was nuts. Yeah. January, five LOIs. Then going through and negotiating screening on fast turn. You know, it doesn't work. Go back. And it was all done very quickly. Yeah, things happen. Probably too quick Probably too quickly. If I had waited If I had waited and taken my time, I'm sure from a monetary standpoint I probably could have gotten a little more. But I think for me what I wanted was the right fit and I believed in that founder. I really believed in him and his business and was so impressed, you know, the with what they were doing in terms of revenue and how acquisitive they were and and um really felt good about it. So I'm glad I did. No, that's good. And that's that's I think that's important is like I would I talk to a lot of founders being you know, the PE group uh post exit of founders that some have been worse towards selling. You know, some some are now going back and trying to buy their businesses for pennies on the dollar. I know. So there's all kinds of, you know, scenarios like potentially happen. But I think when you come in mentally prepared to sell and you come in with a plan, it's hard to kind of get the max peak dollar without 10 times the stress. Cuz it you know It's all about the money. Yeah. I I don't know if you know the stat, but like it's supposedly 70% uh 70 or 75. I'd have to qualify. It's from the Exit Planning Institute. Of founders are experience depression post 1 year post sale. Post exit post exit founder paradox. Yeah, you're stuck. You're really stuck. It's your fault. It was your identity. Who are you? You know, and so for me my goal is to help women first realize that they can exit for life-changing money and then when they do exit help them figure out kind of where they belong in the world. And that's how I know they're ready to exit. Yeah. Now, it's incredibly valuable service that you have and kind of leading into that. I believe you have a book coming out. I'd love for you to tell everyone a little bit about you know, what is the book and and why did you write it? I do. I wrote The Whisper Way, which is the secret formula for female entrepreneurs to scale and sell for life-changing money. But by the way, it's also a formula that men can use. It just happens to be written through a female lens. So, Sounds like a very logical framework that you put together. So, you know, gender neutral. It's logical. It's logical. It's It's really meant to Women are really, really under-resourced in this area. It's not that when we sell it's inherently different because we are a different gender. It's just The reason we're exiting for less is we It really wasn't taught to us in any way. And so I that's my goal is really to educate and get women founders focused on this. So, the the book is a parable also like Built to Sell except it's seven women who come together each with a challenge in one of the areas of Whisper that I define. One doesn't know their why. One is confused on how they sell. One is their income's a problem. You know, all of these different things and they're invited to this retreat where they workshop through all of these challenges and then there's an outcome for each of them with different business They're in different businesses, different verticals, etc. And then there's an implementation guide for folks who want to actually work on each of those areas. And it's really it's And there's also real-life case studies of women who've sold their businesses. Sounds like a comprehensive book. Um when is that when is that coming out? May 2025. So when this comes out it'll be 2025 and it comes out in May. Awesome. And then I mean May 6th. Um and where can people subscribe and learn more? Yeah, so it's available for pre-order now. So you can look up the Whisper Way on Amazon or anywhere. But also if you go to carriekurpan.com or wearethewhispergroup.com, both will have information on the book and ability to pre-order. There's lots of bonuses and cool things that you can do to get it pre-ordered. Perfect. I'll make sure to put those in the show notes. And before we part ways here, as you went through your journey, you ran your process very very tight process, very short process. Yes. Um and as you you deal with more founders working through these problems, what what's some parting advice that you would give to to female founders that are maybe in that pivot point or maybe like in the early stage of their journey of thinking about maybe a bigger outcome than where they are today. Like what would be your advice for them? Women who are in the starting the early space that are thinking about a bigger outcome? Yeah. Is primarily um dream big and execute against it. Don't be afraid to take risks. I know we are typically more risk-averse. Um but really we I I find in the women I speak to the risks they take are very calculated and smart. Um go for it. And then the biggest thing I have at the deal table is just remember they're lucky to be acquiring you. When I sat at that deal deal table, I felt like, "Oh, maybe yes, I hope they buy me." And instead it should be like, "They would be lucky to buy me." And and really that shift and understanding your value throughout the entire process, understand the ability of what you are able to do. And I think whether you're early stage or at the end, it's really understanding that you're a gift and you're you should take chances and bet on yourself. That's what I would say. Beautifully said. Kerry, it's been an absolute amazing having you on the show today. I'm so excited for our audience to to hear your story and to for founders to to know what they should be doing when it comes to, you know, planning their exit. Thanks Jason so much and thanks to all your listeners for tuning in. Now, my pleasure. Thank you. Thank you for watching today's episode. As a reminder, I'm your host, Jason Kirby. I have built and sold multiple companies with over 135 million in transactions as either a founder, operator, investor across multiple industries. I'm currently the managing director and founder of thunder.vc where we help companies and founders at all stages navigate what capital to raise and who to raise it from and help improve companies' odds of raising capital. If you need help, reach out to us at help.thunder.vc. If you like today's show, please share with your friends, give us a like or comment down below. And as a reminder, this show is published weekly. To get notified new episodes and our newsletter, be sure to go to our website at join.thunder.vc. And if you sign up today, I'll send you a few freebies on how to negotiate a term sheet, how to get a free list of relevant VCs, and much more. That's it. No more shameless plugs. Thank you and see you next week.